Emergency Water Extraction
Pumping and vacuuming standing water out of basements, garages and lower floors across Colorado Springs and El Paso County, with the call answered at any hour.
Colorado Springs, El Paso County and the towns around it
Water in a Colorado Springs home that came from a storm, a pipe or the creek?
Hail openings that leak at the next rain, frozen supply lines that split on the thaw, runoff from the burn scars and appliance failures. Call (833) 490-5225 at any hour and you are connected to the local company that does the work.
- Hail and roof leaks
- Burst pipes and freezes
- Burn-scar runoff
Get a fast quote
Fastest: call (833) 490-5225. Or send this and we call you back.
Today in Colorado Springs
Local weather drives activity here: heat, humidity and rain change what shows up week to week.
Colorado Springs & El Paso County
Local water damage restoration you can reach by phone
Colorado Springs Water Damage Restoration at a glance
Colorado Springs Water Damage Restoration is the 24/7 phone line for water damage calls in Colorado Springs and the communities around it. The line is answered around the clock, and the call is connected to an independent local company that performs the extraction, drying and cleanup. The first questions are about safety and the shut-off, and the record of the loss starts on the first call.
Water reaches a Colorado Springs home in a few characteristic ways. A storm opens a roof or a window, and the leak shows up at the next rain. A cold snap splits a supply line that has been frozen, and the water comes out on the thaw. A heavy storm sends runoff into a lower room or a garage, and in the creek corridor it can carry silt from the burn scars. An appliance, a water heater or a drain fails with no warning at all.
Each of those calls starts the same way. Turn off the source if you can reach it safely, keep people out of the water near outlets and cords, and call. The person who answers will ask where the water is, whether it is still coming and whether anyone is at risk, and will then connect you to the company that does the work.
Services
Water damage work for hail openings, frozen lines, burn-scar runoff and flooded lower levels
Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.
Hail Roof Leak Water Damage
Water that enters a Colorado Springs home through a roof opening hail has cracked, and the ceiling, insulation and walls that it reaches below.
Hail Window and Siding Water Intrusion
Water that gets past hail-cracked glass, dented siding and failed window seals and into the wall cavities, floors and trim of a Colorado Springs home.
Burn-Scar Runoff Water Damage
Mud, silt and debris carried into Colorado Springs and El Paso County buildings by runoff from a wildfire scar, and the cleanup that follows.
Stormwater and Flash Flood Cleanup
Cleanup for storm water and flash flooding that reaches the lower floors, garages and yards of Colorado Springs homes, with the call answered at any hour.
Flooded Basement Cleanup
Removing water from a flooded basement, lifting the finished surfaces it reached and drying the walls and framing in Colorado Springs and El Paso County.
Frozen and Burst Pipe Damage
Cleanup after a supply line or drain pipe splits in a cold snap, from the first shut-off to the last moisture reading in Colorado Springs and El Paso County.
Water Heater Leak Damage
Water released by a leaking or failed water heater in a Colorado Springs home, and the cleanup of the floor, the wall and the storage beneath it.
Washing Machine and Appliance Leak Damage
Cleanup after a hose, a valve or a drain on a washing machine, dishwasher, icemaker or refrigerator leaks into a Colorado Springs home.
Structural Drying and Dehumidification
Air movement and dehumidification that dry the framing, subfloor, insulation and wall cavities of a Colorado Springs building after water has been removed.
Ceiling and Drywall Water Damage
Cutting out and drying water-stained ceiling board and wall board in Colorado Springs and El Paso County, so the repair can be closed over dry framing.
Hardwood and Carpet Water Damage
Drying, lifting and replacing wood, carpet and laminate floors that have taken water in Colorado Springs and El Paso County homes.
Crawl Space Moisture and Water Cleanup
Removing standing water, damp debris and soaked insulation from a crawl space, then drying the joists and subfloor above it in Colorado Springs and El Paso County.
Hidden Water Leak Detection
Locating a concealed supply or drain leak in a Colorado Springs building with moisture meters, a thermal camera and careful opening, before the damage spreads.
Mold After Water Damage
Finding and removing mold that grows on wet building materials after a water loss in Colorado Springs and El Paso County, and drying the structure so it does not return.
Sewer Backup Cleanup
Removing sewage that has backed up through a floor drain, toilet or basement fixture in Colorado Springs and El Paso County, and cleaning and disinfecting the space.
Commercial Water Damage Restoration
Water cleanup and drying for offices, shops, restaurants and multi-unit rental buildings in Colorado Springs and El Paso County, with a record the owner can use.
Why homeowners call us
Why Colorado Springs Water Damage Restoration
Answered at any hour
The line is answered 24 hours a day, including nights, weekends and holidays, which is when a hail leak or a thaw split is most often found.
Built around the readings
Drying is decided by moisture readings taken on the floor, the wall and the framing, and the homeowner is shown the numbers at each visit.
Records for the insurer
The source, the photographs, the removed material and the readings are written down as the work goes, so the file is complete when it is needed.
Local to the storm record
The work is planned against the local record, from the July 2016 and June 2018 hailstorms to the 2013 burn-scar runoff through Manitou Springs.
Safety before the damage
Every call starts with the shut-off and with the warning to stay out of standing water near outlets, cords, the panel and a gas appliance.
Plain answers on the phone
The line gives the next steps and the questions to ask. It does not guess at a price or a time, because the scope is set by what the readings show.
How it works
From phone call to fixed, in four steps
Close the water, then call
Turn off the valve that feeds the leak if you can reach it safely. If you cannot find it, close the main valve and watch the water meter. Then ring the line at any hour and say where the water is.
Describe the source and the storm
Say whether the water came from a pipe, an appliance, a roof opening, a window, the ground or a drain, and whether a storm or a cold snap came before it. That description starts the record.
Read the building
The company that does the work takes moisture readings on the floor, the walls and the framing, and it finds the path the water took rather than only the spot where it showed.
Dry to a measured standard
Water is removed, wet material that cannot be dried is taken out, and the structure is dried until the readings meet the standard for each material. Nothing is closed up before that.
What should you do in the first ten minutes of a leak in a Colorado Springs home?
Shut off the source if it is safe to reach, keep everyone out of standing water near electrical equipment, move what you can lift off the wet floor and then call.
Do not run a household vacuum through standing water, and do not step into water that is touching an outlet, a cord, the water heater or the panel. If the water is coming from a hail opening in the ceiling, put a container under the drip and switch off the light or fan on that circuit.
Photograph the water, the stain and the room before anything is moved. A timestamped photograph is the start of the record that an insurer will ask for.
- Close the valve that feeds the source, or the main valve
- Keep people and pets out of standing water near outlets
- Switch off the circuit to any light or fan under a stain
- Photograph the water and the damage before moving anything
- Call the line and say where the water is and whether it is still coming
Why does water show up in a Colorado Springs home days after a storm?
Because hail can crack a shingle or bend flashing without making a hole, and wind-driven rain can then enter slowly, running along the framing until it finds a path down.
A hail leak often shows at the next rain rather than the day of the storm. The stain may appear a long way from the opening, because the water runs along the rafters or the top of a wall before it drops. The same is true of a window or siding opening that lets wind-driven rain into the wall cavity.
A thaw works in a similar way. A supply line that froze and held can release its water when the ice gives, and a warm day after a cold snap is when many splits are found.
What do the burn scars mean for a home in the creek corridor?
Runoff from burned ground carries silt and debris, and it can reach low parts of a lot in heavy rain. The 2013 runoff overflowed Fountain Creek and ran through Manitou Springs.
The Waldo Canyon burn area sent runoff into Fountain Creek on August 9, 2013, and the water ran down State Highway 24 through Manitou Springs, according to the US Geological Survey. The Black Forest fire of that June burned about 14,280 acres, and both burn scars still shed water in heavy rain.
A home that sits low on a lot in the creek corridor should be checked after heavy rain, especially the window wells, the garage threshold and the lowest wall. Silt that is removed while it is wet is easier to clear than silt that dries.
How does the line handle a call in the early morning or on a holiday?
The same way as any other hour. The line is answered 24 hours a day, every day, and the call is passed to the local company that does the work.
The person who answers asks the same questions at any hour: where the water is, whether it is still coming, whether anyone is at risk and what has already been shut off. Those answers are written into the record and passed on.
The phone line does not promise a time for anyone to arrive. What the company can do on the day depends on the work and the weather, and the caller is told what is known when the call is made.
Service areas
Serving Colorado Springs and all of El Paso County
Colorado Springs ZIP 80909
ZIP 80909
Colorado Springs ZIP 80917
ZIP 80917
Colorado Springs ZIP 80903
ZIP 80903
Colorado Springs ZIP 80907
ZIP 80907
Colorado Springs ZIP 80910
ZIP 80910
Colorado Springs ZIP 80915
ZIP 80915
Colorado Springs ZIP 80916
ZIP 80916
Colorado Springs ZIP 80918
ZIP 80918
Colorado Springs ZIP 80905
ZIP 80905
Colorado Springs ZIP 80904
ZIP 80904
Colorado Springs ZIP 80922
ZIP 80922
Colorado Springs ZIP 80906
ZIP 80906
Colorado Springs ZIP 80923
ZIP 80923
Colorado Springs ZIP 80919
ZIP 80919
Colorado Springs ZIP 80920
ZIP 80920
Manitou Springs
ZIP 80829
Security-Widefield
ZIP 80911
Colorado Springs ZIP 80913
ZIP 80913
Colorado Springs ZIP 80925
ZIP 80925
Cascade
ZIP 80809
Fountain
ZIP 80817
Black Forest
ZIP 80908
Colorado Springs ZIP 80921
ZIP 80921
Falcon and Peyton
ZIP 80831
Green Mountain Falls
ZIP 80819
Monument
ZIP 80132
Woodland Park
ZIP 80863
Colorado Springs, CO 80903 · 30 km service radiusCall (833) 490-5225
Not on the list?
We also cover many smaller communities across El Paso County. Check your ZIP.
Job stories
Typical jobs around El Paso County
Typical job: a ceiling stain after a hailstorm
- What homeowners notice
- A ceiling stain appears in an upstairs room after the first heavy rain following a hailstorm. The stain is small at first and then darkens with each rain.
- What we do
- The attic above the stain is opened and the wet insulation is removed. The rafters and the top of the wall are read with a meter, and the path of the water is marked back to the roof. A temporary covering goes on the opening until the roofer completes the repair.
- What to expect
- The framing reaches its dry standard over several visits, the ceiling board is cut back and replaced once the readings allow, and the record of the storm, the readings and the removed insulation is handed over for the insurer.
Typical job: a supply line failure in a finished basement
- What homeowners notice
- A supply hose behind a laundry appliance fails while the house is empty. Water runs under the flooring into the finished room beside the laundry.
- What we do
- The supply is shut off, the water is extracted and the carpet pad and lower drywall are removed. The subfloor and the framing are read, and the drying is set for the room.
- What to expect
- The room is dried to the readings, the removed material is listed and photographed, and the homeowner receives the full drying log for the claim and the repair.
Typical job: a split line found on the thaw
- What homeowners notice
- After a cold night the water pressure drops, and on the next warm morning a supply line in an exterior wall releases water into the wall and down to the lower floor.
- What we do
- The branch valve is closed and the line drained. The wall is opened at the lowest reading, the soaked insulation is removed and the framing is dried. A plumber repairs the split line on a separate visit.
- What to expect
- The wall and floor reach the dry standard, the plumber's invoice and the water record are filed together, and the homeowner is shown how the line was protected for the rest of the winter.
Still stuck? We pick up 24/7.
If it's an emergency, call now. For non-urgent water damage restoration, send the form and we'll call you back.
Guides
Answers before you call
Water Damage Insurance Claims in El Paso County, Colorado
A water damage claim is usually judged on three things: the source of the water, whether the policy covers that kind of source, and the record of what was damaged and how it was dried.
After a Hailstorm in Colorado Springs: The Water That Follows the Hail
Hail rarely leaves water damage at the moment it falls.
Burn-Scar Runoff in Colorado Springs: The 2013 Record and What It Means Now
The 2013 fires left burned ground in the foothills and on the north-east plains, and that ground sheds water and sediment in heavy rain.
FAQ
Frequently asked questions
Will someone answer if I call at night?
Yes. The line is answered 24 hours a day, every day, including holidays. The call is connected to the local company that performs the work.
Is the company I am connected to the one that repairs the pipe or the roof?
Not usually. The water-damage company removes the water and dries the structure. The plumber repairs the line, the roofer repairs the roof and the glazier replaces the window, and the record is shared among them.
Do I have to pay for the phone call?
No. Calling the line and being connected costs nothing. Any charge for the work is agreed with the company that performs it, in writing, before the work begins.
Can you tell me the cost over the phone?
No, and a figure given over the phone would be a guess. The scope is set by the readings, and the price is explained on site and agreed in writing.
Does my insurance cover this?
The policy and the insurer decide. A sudden discharge is generally treated differently from flood or gradual leakage, and the Colorado Division of Insurance regulates insurers in Colorado and takes complaints about claims.
Do you publish reviews?
No reviews are published on this site yet. The reviews page explains that, and says how a customer can send a review once they have had work done.